Training Series Overview
This training series covers the concepts of ITIL® Service Strategy. Students will learn about the service strategy processes, as well as organizing, sourcing and implementation of those processes.
Career Path: ITIL® Service Strategy is relevant to any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
Series Taught By: Patrick Von Schlag
Course 01 – Course Introduction 12m
Course 02 – Service Strategy Access Now – No Membership Required 1h
Course 03 – Services & Strategy 50m
Course 04 – Service Strategy Processes 2h 55m
Course 05 – Organizing & Sourcing 44m
Course 06 – Implementation 26m