Training Series Overview
This training series covers the concepts of ITIL® Orientation. Students will learn about the ITIL’s lifecycle approach to IT service management.
Career Path: ITIL® Orientation is relevant to any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
Series Taught By: Patrick Von Schlag
Course 01 – ITIL’s Lifecycle Approach to IT Service Management 2h 23m